Author Archives: Tom Callahan

Tom Callahan

About Tom Callahan

Tom Callahan, President and Chief Operating Officer, is an accomplished executive who brings invaluable perspective and customer focus to Donlen Corporation. Prior to joining Donlen, Tom held a number of leadership positions overseas for a major fleet management company, and utilizes this extensive global management expertise to successfully oversee the client-facing operations at Donlen Tom’s strategic focus is on customer satisfaction and retention and he continuously strives to find ways for Donlen to excel in both areas. Tom began his career at Donlen as Senior Vice President of Customer Service, overseeing all customer service initiatives. In his capacity as COO, Tom has taken on new responsibilities and challenges, leading many customer-focused departments to increasing levels of success. Tom has vast experience in the fleet industry, having spent his career prior to joining Donlen at GE Commercial Finance-Fleet Services and Ford Motor Company. He earned a BBA from the University of Notre Dame and Master’s degree in Marketing from the University of Wisconsin–Madison.

Meeting Fleet Challenges

FridayFleet sat down with Tom Callahan, Donlen’s President and COO, to get his take on the top five challenges facing commercial fleets, as reported recently in Automotive > read more

Posted in Cost Reduction, Driver Training, Environmental Impact, Fleet Management, Fuel Economy, Safety, Strategic Consulting, Sustainability, Telematics | Leave a comment

Think…and Act (globally, that is)

The term, “think global, act local” has been used in various contexts in business. It urges companies to consider the implications of their actions from a worldwide perspective while taking action on a specific country-by-country basis.

As the auto industry continues > read more

Posted in Environmental Impact, International | Leave a comment